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FREQUENTLY ASKED QUESTIONS

  • Is it possible to personalize the product with my initials?
    Yes, of course, you only need to tell us what initials you want us to put on your bag.
  • Can I completely design the bag, backpack or accessory that I would like to buy?"
    Yes, of course you can. Get in touch with us through the web chat or through our messenger on Facebook. https://www.facebook.com/angelpenabags
  • Is it possible to make a specific color on an existing design?
    Yes, you only need to tell us the color you would like. We also make metallic effects on the leather such as copper, bronze, gold, silver and others...
  • How long does it take to add my initials to an existing bag?
    Normally it takes 1 to 3 days for us to have the bag ready for shipping.
  • How long does it take to produce my own design?
    Depending on the existing workload and the complexity of the design and color of your inquire, it may take between 10 to 20 days to be ready for shipment. In addition, it will be necessary to pay before starting the project.
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